![]() The firmware must be v.6.4.0 or higher, but we recommend you always run the latest available NMC firmware. From the NMC web interface choose “About”, then “Network”. If using Network Management Card 2: Verify the firmware revision of your Network Management Card. Step 2 - If using Network Management Card 3, go to Step 3. ![]() Network Management Card 3 running Smart-UPS Application: Network Management Card 2 running Smart-UPS / Matrix Application: ![]() Step 1 - Check if you have a Network Management Card 2 running Smart-UPS / Matrix Application, or a Network Management Card 3 running Smart-UPS Application, and ensure there are no active alarms reported. Refer to FAQ000234317 for alternative methods to update the UPS firmware using the NMC. NOTE: When performing the UPS firmware update using the NMC web interface, while connected to the web interface over Wi-Fi, a different network, or VPN, a file transfer timeout may occur if an HTTPS connection is used.
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